Four steps from inquiry to your first booking check.
We designed our management process to be completely transparent. Here's exactly what happens after you reach out, no surprises, no hidden steps. From the moment you submit your property details to the day your first guest checks out, every part of the process is documented and communicated. You'll always know where things stand.
Fill out our online inquiry form with your property details, location, bedroom count, amenities, current listing status, and any questions you have. We review every submission within 24 hours. Depending on your property, we may follow up with a few clarifying questions or go straight to scheduling a walkthrough. There's no cost and no commitment required at this stage.
Submit Your Property →One of our team members visits your property in person to assess its rental potential and condition. We look at the overall guest experience, layout, amenities, waterfront access, outdoor space, and identify anything that could improve occupancy or nightly rates before launch. After the visit, we prepare a free revenue projection based on comparable properties in our managed portfolio on the Chain O' Lakes. This is a real analysis, not a sales pitch number. You'll receive a PDF with an annual estimate, seasonal occupancy projections, and a fee breakdown. No charge, no obligation.
Once you decide to move forward, we handle everything needed to launch your property correctly. This includes:
This setup phase typically takes 2–3 weeks. We'll send you a go-live confirmation when your property is active on all platforms.
Your property launches on Airbnb and our direct booking platform. From this point forward, Dockside handles everything: responding to guest inquiries, confirming bookings, sending pre-arrival instructions, coordinating post-checkout cleaning, managing maintenance requests, and responding to guest reviews. You receive a detailed monthly statement and ACH payment. Most Chain O' Lakes properties receive their first booking inquiry within days of going live. Properties that launch ahead of peak season, spring and early summer, often fill their first available weekends quickly.
Once a guest books your property, a predictable and professional cycle begins, the same process every time, handled entirely by Dockside so you never have to think about it.
Every booking follows the same professional cycle, automatically.
We don't just manage bookings; we partner in your property's preservation. Our Chain O' Lakes Protection Plan is designed to make ownership effortless.
In 2026, you shouldn't have to call your manager to see how your property is doing. Every Dockside owner receives access to a real-time Revenue & Maintenance Portal.
Submit your property details and we'll respond within 24 hours to confirm next steps. From there we'll build a custom revenue projection based on comparable managed properties on the Chain O' Lakes. No commitment required.
